Trust & safety
Your child's data is not the product.
Written for parents, not for lawyers. If something here is unclear, that's our failure — ask us and we'll rewrite it.
Commitments
What we do.
We never sell student data
No data brokers, no ad networks, no third-party profiling of children.
Parents can delete everything
Account deletion removes learning history and personal data on request.
AI answers are bounded
The tutor teaches the syllabus. It does not offer medical, legal or crisis advice.
Marketing is opt-in
Account and safety messages are separate from promotions, which stay off by default.
Community is moderated
Every post is reportable and moderation decisions are reviewed by humans.
AI can be wrong
Explanations and grading are aids for learning, not authoritative exam marks.
Limits
What we don't claim.
Stating limits clearly is part of being trustworthy.
- !Sparkfinity is not a replacement for school or a qualified teacher.
- !The wellbeing check-in is not clinical and provides no diagnosis or treatment.
- !Career guidance is informational; final decisions belong to the family.
- !Readiness scores estimate preparation; they do not predict exam results.
Controls
You decide what we send.
Your communication. Your control.
Account messages
Login alerts, billing, subscription changes. Required for the service to work.
Learning updates
Weekly progress summary and exam reminders for the parent account.
Marketing messages
New features, offers, events.
SMS & WhatsApp
Short reminders on the registered number.
Marketing messages are off by default. Unsubscribe is one click and never hidden.